Catering, Hospitality & Event Consultants for Heritage, Arts & Destination Venues
Bringing you a fresh perspective
What we do.
- Are you a Commercial Director seeking to improve your venues catering performance?
- Does your in-house catering team need direction and expertise to uplift standards, grow sales and improve profit?
- Or have your venue caterers lost their direction and require support?
- We work with destination venues and blue-chip organisations in the UK to deliver the very best customer experience and optimise financial returns.
- We are a truly independent catering consultancy, with both operational and strategic expertise, able to assist with short & long-term projects.
- We have a proven track record of giving sound catering advice, driving revenues and improving efficiencies to help your business thrive.
Get a FREE 30 minute consultation
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Business
Development
We can help develop your business to its full potential by building on your current strengths and identifying how to improve areas of weakness.
By looking at all areas of your catering offer – across strategy, tactics, product, and finances – we can align these to your overall business objectives.
This results in assessing quality issues, recommending efficiency improvements, analysing new markets, and evaluating new opportunities. In doing so, we ensure you exceed your customer’s expectations.
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Project
Management
Using our combined skills, we are able to initiate, plan, execute and manage new initiatives or changes for your business, applying processes that will deliver projects on time, within budget, scoping innovations that will be delivered to the agreed standard.
Your project will be planned, from concept to delivery with key milestone dates identified.
Stakeholders’ briefings are prepared and delivered throughout project timeline.
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Performance
Management
People are at the heart of hospitality. The passion, warmth, generosity and openness of owners, directors, managers, and their teams, contributes hugely to the customer experience.
Harnessing these qualities and ensuring they are used to achieve the business goals is essential for success.
We bring our broad experience, ability, and proven track record to maximise performance management in your business.
The Team.
Jayne Devlin
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Managing Director
Andy Cleary
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Retail & Mobilisation
Laura Whitehouse
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Development Chef
Mark Arnull
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Procurement &
Systems Management
Mick Markham
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